Thank you for purchasing Backley Wood Accessories.

We are pleased that you have chosen our design and we hope you continue to enjoy the beautiful, high quality and hand-crafted wooden accessories.

Kindly contact our customer service at (603) 6141 1888 should you need clarification or assistance.

Subject to the following terms and conditions, LUMBERmart Marketing Sdn. Bhd. warrants that the wooden accessories supplied by us against any delamination at the joinery.

Duration : 1 year from the date of purchase

Kindly complete the following form for warranty registration.

* indicates required
/ ( mm / dd )

Example: 20191025 / RC12345 / Code001, Code002
Separate item codes with 'comma'.

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Personal Data Protection Notice for LUMBERmart Group


  1. This limited warranty is applicable to all the wooden accessories purchased from Lumber Mart Marketing Sdn. Bhd.
  2. This limited warranty is limited to the supply of the similar or materials of equivalent value for the replacement of the damaged wooden accessories but will not include transportation, handling and other costs of replacement.
  3. This limited warranty does not warrant that the product becomes obsolete at some point in the future.
  4.  This limited warranty shall not cover consequential losses of any kind.
  5. This limited warranty excludes any damage caused by the owner modifying, attempting to fix, or otherwise altering the product.
  6. This warranty is not transferable and only covers the original purchaser as stated.
  7. Any claim upon this warranty must be supported with Warranty Registration, Original Receipt and Identity Card as proof of ownership.
  8. This limited warranty does not cover platters that have been soaked in water, put in dish washer, left outdoor in harsh environment and used in an oven.
  9. Proof of purchase is a must for warranty claim.

No. 2, Jalan Teknologi 3/1 Selangor Science Park 1, Kota Damansara 47810 Petaling Jaya, Selnagor, Malaysia

T (603) 6141 1888